Bilbao Airport (IATA code: BIO and ICAO code: LEBB) is Spanish international airport located 12 kilometers from the city of Bilbao, in the Basque Country (Bizkaia, Euskadi), being the most important airport in the extreme north of Spain. Its facilities and flight field are in the municipality of Sondika (Sondica) to the southwest, and in the municipality of Loiu (Lujua) to the northeast.
Bilbao Airport is also popularly known as Bilbao-Loiu Airport, as Loiu is the municipality that hosts the Passenger Terminal, although it was previously known as Sondika Airport, for being Sondika where the old terminal was built. It is also known as La Paloma Airport, for the peculiar design of the current passenger terminal that resembles a dove in flight. The terminal was designed by the architect Santiago Calatrava and opened at the end of the year 2000, and is considered one of the 10 most beautiful airport terminals in the world.
As for air traffic, the airport currently exceeds 5 million passengers per year although it is prepared to receive up to 8 million annually. Its main national destinations are Madrid Airport and Barcelona Airport , while its main international destinations are the airports of the city of London, Munich and Paris. The airport houses the main base of the Volotea airline, and the second most important base of the Vueling airline.
The public schedule of the airport is throughout the year from 5:00 a.m. (5:00h.) to 12:00 a.m., midnight (00:00h.), as long as the flights are kept on schedule. However, it is allowed to spend the night at the airport in an area of the Rent a Car area, located on floor 0 of the general parking lot or P1. Working hours in that area also end at 12:00 am, midnight (0:00h), so there are no airport staff in service although there are seats, toilets and a machine with vending products.
Since the Bilbao airport is located in Euskadi (Basque Country), the airport signage is available in Euskera (Basque), Spanish and English.
Information and contact
Address: 48180 - Loiu, Bizkaia
Phone number: (+34) 91 321 10 00
AENA (Information and customer service)
Phone number: (+34) 91 321 10 00
Contact for people with hearing and/or speech impairment:
Aena has an information and customer service line for passengers with hearing and/or speech impairment. This services allows users with these impairments to contact the Information and Customer Service Line from their computer, tablet or smartphone, and access the chat via the following link; without the need for other people to act as their intermediaries. The service is available from 07.00 am to 12.00 am, 365 days a year.
Persons with impaired hearing .
Complaints and claims: For clarifications, suggestions and complaints regarding airport facilities and services (cleaning, air conditioning, information service, assistance service for people with reduced mobility, security services, etc.) you can access Aena's telematic services portal.
If you wish to make a complaint about a restaurant service (cafeterias, restaurants, etc.), bear in mind that they have their own Official Book of Catering, in which you can make your complaint, complaint or suggestion in the same place as the events.
Lost and found
The lost property office of the passenger Terminal is located on level 3, check-in hall.
Lost objects in the aircraft
Lost in the aircraft facilities objects need be claimed at the airline, or their handling company. Handling companies:
Groundforce: 944 869 801, baggage claim hall, level 1.
Iberia: 901 111 342, baggage claim hall, level 1.
The airport has the IATA code: BIO and the ICAO code: LEBB.
Bilbao airport has two runways:
- Main runway heading 12/30, 2600x45 meters in length (8,530x148 feet), at an elevation of 42 meters above sea level. The runway is equipped with ILS/DME CAT I precision instruments for approaches with poor visibility.
- Runway heading 10/28, 1.450(2.000)x45 meters in length, 4.757(6.562)x148 feet, at an elevation of 42 meters above sea level. The runway is equipped with ILS precision instruments for approaches with poor visibility.
The airport has a four-storey passenger terminal, an office building (former terminal) and a cargo terminal.
Who we are
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